Policies
Terms & Conditions
Please read these terms carefully before booking your ride with TX24 TAXI.
Booking & Payment Policy
- Booking will be confirmed after receipt of the agreed advance amount.
- Remaining payment to be completed before or at the end of the journey as per booking terms.
- Toll Tax, Parking Charges and State Entry Taxes (if applicable) will be charged extra.
- GST will be applicable wherever required.
- Vehicle rates are calculated on actual running kilometers or minimum daily running criteria, whichever is applicable.
Night Halt Policy
For multi-day journeys requiring an overnight stay:
- Driver Food and Accommodation shall be arranged by the customer or charged additionally.
- Night halt charges may apply depending on the trip duration and location.
Vehicle Allocation
- Vehicle models mentioned are indicative only.
- In case of non-availability, a similar or upgraded vehicle category may be provided without prior notice.
- All vehicles are well-maintained, sanitized and driven by experienced drivers.
Waiting & Route Changes
- Additional waiting charges may apply beyond the complimentary waiting period.
- Any change in route, destination or travel schedule after booking confirmation may result in revised charges.
Customer Responsibilities
- Please ensure that the number of passengers and luggage remains within the vehicle's seating and carrying capacity.
- Customers are requested to take care of their personal belongings during the journey.
- Any damage caused to the vehicle by passengers may be chargeable.
Cancellation Policy
- Cancellations made before vehicle dispatch may be eligible for a partial refund as per company policy.
- No refund will be applicable after vehicle dispatch or commencement of the journey.
Our Commitment
At TX24 Taxi, we are committed to providing:
- Safe & Reliable Travel
- Clean & Comfortable Vehicles
- Professional Drivers
- Transparent Pricing
- 24×7 Customer Support
"Your Journey, Our Responsibility."
